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Please fill-up a 2 question only survey

How did you choose skin / hair product in the past?

Last time when you liked a skin / hair product why did you like it ?

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Please fill-up a 2 question only survey

Last time you visited a dermatologist, how did you choose him/her ?

Think about the last time you visited any doctor and liked him/her. Why did you like him/her (most important reason) ?

Lights My skin my choice



Chat with a dermatologist online through WhatsApp

No app to download, Start chatting for 1 Rs only. Then pay 149 INR for full prescription.


We do not sell our own medicine. So you can be sure that our prescription is always ethical & free from bias.

Pricing

You can start by paying 1 only.

When full prescription is given, you will have to pay 399 149 INR to access it. For international patients, 5 USD or equivalent.

You can ask general questions in the chat for free but no medicine can be suggested in free chat.

I still have doubts

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Thank you for your interest!

Sorry this service is still not available. But we are working on this. Thank you for your interest.

Please leave your email id if you want to stay updated. We will mail you when the service is launched.


Confirm!

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How can a professional consultation be free?

Actually most queries do not need full consultation. Often we can answer it in a few lines of text. So therefore, it does not require any fees.

However, if we feel that your case would require a full consultation and prescription, we would ask you to do it. In that case, we can refer you to a nearby dermatologist or you can also take an online consultation if that is possible for your case. Our online consultation fee usually varies from 300-700 INR.

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ফ্রীতে ডাক্তার দেখানো কিভাবে সম্ভব দাদা ?

আসলে অধিকাংশ সমস্যার জন্যই পুরো প্রফেশনাল কনসালটেশন লাগেনা। আপনার কোনো একটা রিপোর্ট ঠিক আছে কিনা এটা একলাইনে বলে দেওয়া যায়।

তবে যদি আপনার সমস্যার জন্য পুরোদস্তুর কনসালটেশন লাগে সেটাও আমরা অবশ্যই বলবো। আপনাকে সেক্ষেত্রে কাছাকাছি কোন ডার্মাটোলজিস্টের কাছে আমরা রেফার করতে পারি বা আপনি অনলাইনে ও কনসাল্ট করতে পারেন (যদি সম্ভব হয় )। আমাদের অনলাইন কনসালটেশন ফি সাধারন ভাবে ৩০০ - ৭০০ টাকার মধ্যে থাকে।

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How does the process work?

  • After sending your query, please upload photos and documents (if applicable).
  • You may get some questions in the text before the consultation period. Please answer in text or voice message.
  • The doctor may request for a phone call (or rarely video call) in your chosen time. It is usually not required if the diagnosis is clear cut.
  • A digital prescription link will be sent to you.
  • You now have to pay to view the prescription (most payment methods are supported, we can also guide you if you do not have online payment options).
  • After consultation, you can continue to ask any type of query until the next visit.
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    পদ্ধতিটি বিস্তারিত জানুন

    ১) আপনার প্রশ্ন পাঠানোর পরে ফটো এবং অন্যান্য ডকুমেন্টের ছবি পাঠান (যেভাবে বলা হবে )
    ২) কনসালটেশনের আগে আপনাকে কিছু প্রশ্ন টেক্সট করে পাঠানো হতে পারে। সেগুলি টেক্সট অথবা ভয়েস মেসেজে উত্তর দিন।
    ৩) এর পরে আপনাকে কখনো ফোন বা ভিডিও কলে যোগাযোগ করা হতে পারে (আপনার পছন্দ করা সময়ে ), তবে ডায়াগনোসিস নিয়ে সমস্যা না হলে অনেক সময় ই এই স্টেপ টির দরকার পড়েনা।
    ৪) কনসাল্টেশনের পরে আপনাকে একটি ডিজিটাল প্রেসক্রিপশন পাঠানো হবে।
    ৫) অনলাইন পেমেন্ট করার পরেই সেটিকে ওপেন করতে পারবেন। সমস্ত পেমেন্ট মেথড আমরা সাপোর্ট করি। কোনো অনলাইন পেমেন্ট মেথড না থাকলেও আমরা আপনাকে অন্য ভাবে পেমেন্ট করতে সাহায্য করবো।
    ৬) কনসাল্টেশনের পরে এবং পরবর্তী ভিজিটের আগে পর্যন্ত আপনি হোয়াটস্যাপ এ যেকোন প্রশ্ন থাকলে জিজ্ঞেস করতে পারবেন।

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    Let's start

    Start for 1 INR only

    This is optional. A valid referral code will give you 20% off in first consultation.

    You may chat in your language. But we can reply only in english, hindi or bengali at this moment.

    How much can you afford for your treatment (to buy medicine) per month?

    Your preferred language for audio call* ? Very rarely required if some info is not clear from chat.

    Describe the issue you are having

    Why are you consulting online today?

    How did you know about us?

    Mention your 10 digit WhatsApp no along with country code (total should be 12). If from india, start with 91 (already set)

    Please give the WhatsApp number from which you will send the message (installed in this phone). If you have already sent a message before, open the chat directly from WhatsApp.

    Choose type of consultation

    You will have chat with the doctor through WhatsApp. By continuing, you agree to our terms of online consultation

    This is required to block spams & verify that you have genuine need for consultation. For any issue, you can send an email here.

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    Disclaimer

    I am on good faith allowing my doctor to examine my images and treat me. I agree that online consultation has many limitations; but due to ease(save money as no traveling cost, save time as no traveling/waiting, no loss of my day to day work, can pay online, prescription is always legible) of the procedure (online consultation) I am giving consent for treatment. As online consultation done through personal mobile phone the onus of diligently protecting my data including images does not implies to the doctor or the company. My data including images can be used for scientific presentation in medical conference, seminar, meetings or research purposes to increase/promote medical knowledge though my identity should not be disclosed.

    I understand that multiple drugs can interact among themselves. I hereby declare that I will give full and correct information about all the medicine I take in any form and for any condition in the appropriate place.

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    Should you consult in WhatsApp?

    How much of your skin is involved?

    For how long are you facing the problem?

    Please select if any of the following is true

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    Regular consultation

    Where are you located?

    Which city/region is nearest to yours ?

    Are you sure about your skin problem/diagnosis?

    demo-screen-shot

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    Our panel of experts

    All our doctors are from Govt medicial colleges of India & MD in dermatology (modern medicine). They are attached with reputed institutes like Apollo hospital or School of tropical medicine.


    Dr Dipayan Sengupta


    Dr-Dipayan

    MBBS (Hons, Gold medalist), MD Dermatology (School of tropical medicine), Specialist in skin , hair and sexual disorders. Founder of this portal.


    Dr Kingshuk chatterjee


    Dr-kingshuk

    MBBS, DNB (DVL), MNAMS, IFAAD, FAGE, FRCP (Edinburgh), FRCP (Glasgow). Consultant Dermatologist and Aesthetic Physician.


    Dr Mahimanjan Saha


    Dr-mahimanjan

    MBBS(Hons), MD(Derma), FIADVL Assistant Professor and Consultant Dermatologist and Trichologist. Adviser & co-founder.


    Dr Surajit Gorai


    Dr-surajit

    MBBS(HONS), MD (Gold medalist), DNB, MNAMS Dermatology, Consultant Dermatologist Apollo Hospital, Kolkata. Adviser & co-founder.


    Apart from our core team, we also have an external network of more than 500 dermatologists throughout india. All of them are verified to be well qualified. If your case can not be solved online, we will refer you to one of them.


    Let's clear your doubts!

    The answers are according to the most common patient flow in our system. However, it may be slightly different in your case and may depend on the consulting doctor.

    Is it possible to solve skin or hair issues in WhatsApp ?

    Yes. Most skin diseases can be treated as picture is enough to diagnose for majority skin diseases. However, there are certain cases that must be examined in clinic. If we feel that your case can not be solved online, we will let you know that & will ask you to visit a good dermatologist nearby.

    What type of skin problems can be treated online ?

    Most skin and hair problems including acne, pigmentation, tanning, vitiligo, rosacea, fungal infection, melasma, acanthosis nigricans, hair fall, allergy & urticaria etc can be treated online.

    Are the doctors qualified here?

    All our doctors are MD in dermatology. Unlike many other portals, we do not include any alternate medicine doctors.

    How this process will work?

    For our chat service, You start by sending us a whatsapp message. Then in most cases, we ask you to upload some photo. Then we may send you some questions to answer. We usually start with one or two cream/ shampoo/ lotion etc that you may buy from any medical shops. We will share a full prescription if required.
    Phone/video call is usually not required (very rarely may be required if felt so by the doctor).

    How long will it take?

    We usually reply within a few hours, maximum 24 hours. As it happens within a WhatsApp chat, there is no wastage of time. You answer when you are free and we answer when we are free.

    How do I pay for my online visit ?

    You can start with 1 Rs only. Then if full prescription is required, it will cost 149 INR*. If your case does not require a prescription or it can not be solved online, no fee will be asked.

    *5 USD or equivalent for international patients.

    How much is your fee ?

    For Indian patients, 149 INR / prescription. For international patients, it is 5 USD or equivalent at present.

    Is my photo etc secured in WhatsApp ?

    Yes. WhatsApp is end to end encrypted. Moreover, if it’s a sensitive photo (like a photo of private parts), you can simply delete it from your end and it will be deleted from the chat. However, for most normal consults, we recommend that you keep the photo so that it helps during the next visit.

    No photo is needed to use our intelligent tools service!

    What if I have doubts later?

    Once you send a message in WhatsApp, later you can alsways ask any questions in the WhatsApp thread.



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    Contact us

    Whatdx

    32/1A Srish chandra chowdhury lane 700002, Kolkata

    You may reach us through

    Email : dipayan@whatdx.com

    Alternate email : undefined.santaaaaa@gmail.com

    Whatsapp : 8016519293

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    Pricing

    Regular pricing is 399 149 INR for Indian patients (5 USD for international patients). However, it may vary due to certain factors.

    We have no fixed pricing for partner doctors (in case, we refer you to someone). Because, each doctor in our partner network can set his/her own fee. If the doctor wants, he/she can provide the consultation for free as well.

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    About us

    Myskinmychoice is a tele-dermatology service that connects you with a qualified dermatologist through whatsapp.

    How does it work ?

    Send your request in WhatsApp and follow the instructions.

    If your problem can be solved online, the dermatologist will chat with you and will send you a prescription link.

    You need to pay the consultation fee to view the prescription.

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    Cancellation / Refund policy

    Medical consultation is not a tangible good and therefore not refundable. However, if you are not satisfied with a particular doctor after consultation you should let us know by email or whatsapp.

    In certain cases, when you have paid the consultation fees , but unable to view the prescription, you should contact your doctor as soon as possible. We have a transparent system to handle such disputes at the back-end and the issue should be solved without much delay.

    If you already have informed your doctor about any payment dispute but he/she did not take any action within 3 days, you may directly contact us also by sending an email to :

    undefined.santaaaaa@gmail.com

    Mention the following things in your email to speed up your review process.
    1. Your name
    2. Doctors name
    3. Date of consultation date.
    4. Transaction ID (optional) : If it was a failed transaction, you may be able to see it in the page where you were redirected immediately after the payment.
    5. Your order no (As we use PayTM payment gateway, you should be able to see your order ID from your payTM app → Go to menu → My orders → Find the order details (merchent name should be my skin my choice ) → Get order no. (it starts with ORDS)

    Disclaimer: Online consultation in any form is not a replacement of an actual visit to a dermatologist, nor that is intended for. To stay updated with our service, like our facebook page, or for any query/suggestion send a whatsapp to 9932575251.

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