Text based chat only. No video/audio call. However, you can send voice recording to explain your problem better.
After initial booking, each prescription requires 280 INR needed as consultation fee.
On demand chat based support based on availability.
Capacity: Upto 10 new paients/day
Fill-up the basic form and pay the initial booking fee (19 INR) to open the WhatsApp chat
By default, you will be enrolled in the regular chat based consultation. If you are eligible, you will get a WhatsApp mesage to upgrade to premium service (OPTIONAL)
How to choose: Certain disorders commonly need few months of treatment (and multiple prescriptions). Common examples are difficult Acne, fungal infection or facial pigmentation. Choosing a premium consultation in such cases will help us to treat you better and more holistically. Premium facilities are activated only after you purchase the prescription.
Please note: Both our regular & premium fees are only for consultation and does not include the cost of medicines / lab tests those are needed.
What do I get
Watch quick demo
Having doubts? Browse real chat history of annonymized patients who had problem similar to yours. We do not use fake testimonials by models.
MBBS (Hons, Gold medalist), MD Dermatology (School of tropical medicine)
Dr Dipayan Sengupta is an experienced dermatologist and is currently running this portal. His main practice area (offline) is in North Kolkata & various places in Nadia, North 24 parganas. He has successfully treated over 1 lakh patients from every parts in India and also from many countries specially africa, latin-america & south-east Asia. He is also a regular speaker in many national & international conferences.
We do not sell our own products or lab tests. So you can be sure that our prescription is always ethical & free from bias.
The answers are according to the most common patient flow in our system. However, it may be slightly different in your case and may depend on the consulting doctor.
Yes. Most skin diseases can be treated as picture is enough to diagnose for majority skin diseases. However, there are certain cases that must be examined in clinic. If we feel that your case can not be solved online, we will let you know that & will ask you to visit a good dermatologist nearby.
Most skin and hair problems including acne, pigmentation, tanning, vitiligo, rosacea, fungal infection, melasma, acanthosis nigricans, hair fall, allergy & urticaria etc can be treated online.
All our doctors are MD in dermatology. Unlike many other portals, we do not include any alternate medicine doctors.
For our chat service, You start by sending us a whatsapp message. Then in most cases, we ask you to upload some photo. Then we may send you some questions to answer. We usually start with one or two cream/ shampoo/ lotion etc that you may buy from any medical shops. We will share a full prescription if required.
Phone/video call is usually not required (very rarely may be required if felt so by the doctor).
We usually reply within a few hours, maximum 24 hours. As it happens within a WhatsApp chat, there is no wastage of time. You answer when you are free and we answer when we are free.
You can start with 19 Rs only. Then if full prescription is required, it will cost an additional 280 INR*. If your case does not require a prescription or it can not be solved online, no further fee will be asked.
*1980 INR if premium plan is chosen.
Regular plan: For Indian patients, 299 INR total (19 for booking, 280 more if prescription is given). For international patients, it is 5 USD or equivalent at present.
Premium plan: Total 1999 INR (19 for initial booking and 1980 when first prescription is given).
Yes. WhatsApp is end to end encrypted. Moreover, if it’s a sensitive photo (like a photo of private parts), you can simply delete it from your end and it will be deleted from the chat. However, for most normal consults, we recommend that you keep the photo so that it helps during the next visit.
No photo is needed to use our intelligent tools service!
Once you send a message in WhatsApp, later you can alsways ask any questions in the WhatsApp thread.
Disclaimer: Online consultation in any form is not a replacement of an actual visit to a dermatologist, nor that is intended for. To stay updated with our service, like our facebook page, or for any query/suggestion send a whatsapp to 9932575251.
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